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MCNtelecom and amoCRM have completed their integration for Europe customers

This integration allows to interact more effectively with consumers, because the employee sees a pop-up customer card and instantly receives all information about the transaction object when he's receiving incoming call. Virtual PBX records all client requests and creates a Callback request when the call was missed. The manager can make calls in one click from the client's card. All conversations are recorded and can be downloaded at any time.

AmoCRM cloud solution was created to organize the sales departments of startups, small and medium-sized companies. It can be used in the "quick start" format - when it's not required special training to implement and start using CRM: the system has an intuitive interface. It's easy to use and controlled by the mouse on a PC or mobile device.

Combining the CRM widget with the MCNtelecom Virtual PBX to single solution allows the head of the sales and attracting new customers department to have better control of the employees, because the system helps to track the progress of each sale, analyze different stages of interaction with a potential consumer of services, generate reports and get new contacts.

Managers can exchange instant messages with technical support specialists using the amoCRM chat and this doesn't require switching between applications.

The MCNtelecom module is available in the All Integrations section on the English amoCRM website. You can integrate Virtual PBX with the CRM system by yourself using the setup instructions. The telecom operator does not charge a fee for integration and technical support. The subscription fee for VPBX and communication services is charged according to the approved tariffs published on the operator's website.

In total the list of direct and free MCNtelecom integrations includes about a ten well-known CRM systems in Russia including: amoCRM, Bitrix24, retailCRM, SalesPlatform, Envybox, YCLIENTS, S2 CRM, as well as European versions of amoCRM, YCLIENTS, and other well-known applications such as SAP Business One and Albato.

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