Call Tracking enables evaluating the effect from internet-advertisment offline and improving the quality of operation in your call-center
Advantages of MCNtelecom Call Tracking
Call tracking can be easily integrated
Steps of efficiency-evaluation of advertisments
Direct "pure" virtual telephone number
is activated by you free of charge
We give you an opportunity to choose a telephone number not only by category: from standard to exclusive, but also called "pure" numbers: those numbers, which did not receive any incoming calls during the last 3 months. You can select the number on the website in accordance with the number of calls to this number during the last 90 days. "Less than 10", "Less than 100", "More than 100".
Who can be intrested in Call Tracking?
- - Analysing activity of departmets and the overall company performance
- - Evaluation of investments
- - Optimistaion of business-processes
- - Evaluation and comparison of offline and online advertisements
- - Enhancing efficiency of advertisement campaigns based on reliable analytics
- - Evaluate the quality of service and the efficiency of your managers
- - Monitor the number of calls, not answered by your managers