Forwarding to the manager
Call forwarding to the manager - a feature where an incoming call is automatically forwarded to the phone of a manager (a known employee) who was last in contact with a potential customer.Order
What is it for?
The "familiar employee" is determined using the time interval specified in the settings of the virtual time interval (maximum - one day):
- – 1 hour
- – 8 hours
- – 24 hours
Return of a repeated call to the queue is possible if the subscriber does not answer within a fixed time interval, or if the Do Not Disturb (DND) mode is used on the IP phone.
Activate the function independently according to the installation instructionsSet up